The evidence layer
freelancers were missing.
A signed PDF is not enough. When a chargeback hits, PayPal and Stripe want evidence in a specific shape. Pactful makes your contracts verifiable, your delivery provable, and your dispute response ready to send.
From $4.99/mo after the trial. No long-term contract.
Signed contract
Verified · tamper-evident
Delivery confirmed
Timestamp · IP · device
Dispute response
Formatted for the processor
Evidence package
Ready to submit
The problem
You did the work. You had a contract.
You still lost the chargeback.
It is the most common story in freelancing: the evidence existed, but it was scattered across email, chat, and a PDF nobody could verify. Payment processors do not reward the person who is right. They reward the person whose case is organized in the format they expect.
What you get
Four things every dispute comes down to. Pactful covers all of them.
Respond in the format processors actually accept
When a chargeback lands, Pactful assembles your signed contract, the dispute type, your client’s claim, and your uploaded proof into one evidence package, then drafts the response for you. You send your strongest possible case, not a panicked email.
AI-drafted response included on Pro.
A signed contract anyone can verify
Every signed agreement lives in a public, tamper-evident record. Your client, PayPal, or a court can confirm it is the real, unmodified version straight from our servers. "Was this changed after signing?" stops being an argument.
No competitor offers this.
Prove the work was delivered and accepted
Your client confirms delivery in two deliberate steps. We capture the timestamp, IP, and device. On invoices over $500, a typed name upgrades it to an advanced electronic signature. Processor receipts prove money moved; this proves the work landed.
Genuinely unique in the market.
Every client signs in their own language
Send an English contract to a Spanish-speaking client, or the reverse. The signing invitation and signing page adapt per recipient, so nobody signs something they could later claim they did not understand.
Set per client, automatically.
How it works
Protection that builds itself while you work.
01
Send the contract
Upload your own or start from a template, then send it for signature. Each client signs in their language, and the signed copy lands in the Contract Vault.
02
Deliver and confirm
When you deliver, your client confirms in two steps. Pactful timestamps it and records the audit trail, so acceptance is on the record.
03
If a dispute hits, respond
Pactful pulls your contract, delivery proof, and the dispute details into one package and drafts the response in the processor’s format.
Other tools help you send a signature.
Pactful helps you win the argument that comes after.
E-signatures are a commodity. The reason a freelancer with a dispute history switches is evidence quality: a contract anyone can verify, delivery nobody can deny, and a response built the way processors read them. That is the whole product.
Straight answers
Does Pactful guarantee I win every dispute?
No, and be wary of anyone who promises that. What Pactful does is give you the strongest possible case: a verifiable signed contract, provable delivery, and a response formatted the way PayPal and Stripe ask for it. Freelancers lose winnable disputes because their evidence is disorganized, not because it did not exist.
I already use PayPal and Stripe. Why do I need this?
Their receipts prove that money moved. They do not prove that the work was delivered and accepted, which is exactly what a chargeback contests. Pactful fills that gap with signed contracts, two-step delivery confirmation, and a tamper-evident record of both.
Are the signatures legally valid?
Electronic signatures are recognized under the U.S. ESIGN Act and similar laws in most countries. Invoices over $500 add a typed-name step that upgrades the signature to an advanced tier. Pactful captures the audit trail (timestamp, IP, device) that makes a signature defensible.
How long does it take to get started?
Minutes. Create an account, upload or build a contract, and send it for signature. The 7-day free trial gives you the full workflow so you can protect your next project today.
Protect your next project,
not just your last one.
Set up your first contract in minutes. The evidence builds itself from there.
Start your 7-day free trialCard required. Cancel anytime before day 7 and you are not charged.